Skip to main content
January 19, 2020
Question

It’s asking me if I have a W-2 from the military, but it is already entered..I cannot move past this when I select continue

  • January 19, 2020
  • 1 reply
  • 0 views
My military W-2 is already entered, but it won’t advance past it...what do I do?

1 reply

SteamTrain
Employee
January 19, 2020

Shut it down, log out, and open and entirely different browser to log in and work on it again.   (might have to re-enter, or edit that W-2 to make sure it's all correct again)

 

Some suggest clearing cache,cookies,temp files in your current browser......but I'm not sure that really works.  a Different browser commonly does.

 

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*