My husband is military. I have entered his W-2 and his rank was the same as last year. However, TurboTax is telling me I have to pay to file. What am I doing wrong?

Yes, you can receive a free file version if you are currently enlisted in the military or reserve personnel. Make sure you answer in the "My Information" section, your current active military rank, and all questions asked in that area. Also, make sure you indicate that your W-2 is "Active Duty Military Pay" so your discount will be applied when filing.

Please see the below TurboTax Help Articles for more information on the Military Discount:

• Who is eligible for the Free Military Discount?
• How do I get the Free Military Discount?

If you are still having trouble and need further assistance, or to ask about reimbursement, you can contact customer service  here.