I completed my California state tax refund on January 30th and efiled. Why is it still have pending status throughTurboTax?

I also filed mine January 30.  Initially there was a problem with CA return because of the way I entered my county but I immediately corrected that issue and now it's still pending while my Federal return was accepted February 12.  A friend of mine filed the other day and both her federal and state were accepted within hours of each other.  She lives in CA as well.

Same boat here, they sure have no problem taking your money but when it comes to performing on their end you're screwed

Thank you for this. If we can submit a paper version to mail I am wondering if we can submit the state taxes using a different software. I will call and ask right now. If so, I will use HRBlock or file directly through them using Cal File.  

Hi all,

Has TurboTax resolved CA tax pending issue? Thanks.

I just filed my CA state tax with FTB. My tax is relatively complicate but it didn't take long to finish it on FTB website for FREE. Basically, if you already have your federal forms, it's very simple to file it on FTB. It will guide you to enter the amounts from your 1040 form.

Turbo Tax charged me for $40 to file my CA state tax. They not only did nothing for my CA tax but delayed my return.

While I was doing my state return, I noticed Turbo Tax was doing my CA state tax wrongly these whole years. I was paying extra $300-$400 to CA for the amounts that were not taxable by CA. It seams, so far, I lost a lot by using Turbo Tax filing my CA. Who knows if they are doing my Federal tax correctly or not!

I'm going to call them and ask them for a refund on my CA return. If they don't refund me, I dispute the charges through my credit card.

This was the last time I used Turbo Tax!

I'm having the same problem.  Filed with TurboTax on Feb. 3rd.  Federal accepted on Feb. 12th.  Absolutely no update from TurboTax on the State filing, still in Pending.  The return has not been accepted by CA.  You can also check CA status here: https://www.ftb.ca.gov/refund/index.asp

The TurboTax representative literary dropped my call while I was speaking and explaining the issue. I waited for 23 minutes until I got connected. Completely unacceptable!

I too am having the same issue. I have used Turbo Tax for years and never had this issue. IRS accepted my return on 2/11/21. My state still shows pending. FTB says that my return has not been received. 

All the can answers don't cut it. I retired from FTB. They do not wait for IRS. Turbo tax sends the file information to FTB, not the other way around. 

I think Turbo Tax needs to get the problem fixed now! We have to pay to have our state filed. You have the money, now send the returns.  I checked the paper copy of my return, there is no problem with it. 

All of you have the same issue....You can complain to the better business bureau as well as file a complaint with IRS and FTB. 

My experience with Pending went as it should have.

Wed morning I filed Federal, OR, and CA. Federal and OR accepted within 3 hours. CA pending. Thr morning got a CA reject with a clear explanation that basically line 92 on my non-resident form was blank. Fired up turbotax which downloaded updates. The Check eFile Status tab brought up the same explanation as the email I got and explained when the fix would be available. For me it was fixed and I could proceed. Did the re-check or whatever, printed a new PDF and line 92 looked good. Re-submitted. Got an accepted text an hour later.

As a programmer I’d speculate that turbotax submits our returns to the state and errors like this cause rejection by the state with an error code. Turbotax analyzes and updates their software for whatever they missed and bounces re-submission back to us. If turbotax already knew about the bug causing line 92 to be blank I doubt they would’ve let me submit in the first place.

It would be nice if turbotax got back to us with an error code or status code at the same time the return goes pending or at least within a couple days instead of letting us hang. This is obviously whats irking everyone.

In a related thread someone who talked to California’s Franchise Tax Board said you can definitely mail in your taxes and whichever version the state processes first (the eFile or the paper) will get processed first, while any others will be rejected (I file early to beat fraudsters for this reason). Of course you’ll have to do your own auditing for things like a blank line 92! Paper does get looked over by humans and I bet they would have handled something this simple without contacting me.

As California has no recollection of any of our taxes in a pending state (based on all the comments I’ve read), that means the taxes are in turbotax’s queue and either: we made a mistake caught at 2nd level validation (at turbotax facilities), or turbotax had a bug (in my case), or turbotax has a bug at their level that does not require us to handle, or that state is offline or delayed, or there’s a huge backlog of a million returns for the week. In the later three cases the return would eventually make it in. If I were still in pending state on April 15 I’d have to mail it.

I had the same "pending" issue with TT on my CA return. I filed my CA return on myFTB quickly but I was concerned what if TT submits after I submitted with FTB.

Just finished chatting with FTB, they assured me that FTB would prevent TT from submitting my return again. Specially, the one which TT did for me was incorrect (I discovered about the TT's error after I filed myself with FTB).

Actually, I found FTB more helpful than TT!