I completed my California state tax refund on January 30th and efiled. Why is it still have pending status throughTurboTax?

My fed taxes were accepted 2/12/21. I efiled state on 2/13/21 and as of 2/18/21 it still shows "pendind".  In my case, I efiled fed and cali but were rejected because I entered wife's name was entered different from last year. I changed it and resubmitted.

I efiled on February 6, 2021. My Fed return was accepted within the hour. My State return is still pending today. I have been a Turbo Tax Customer for 20 years and never had this problem. I emailed the CEO Sasan Goodarzi at [email address removed]. He referred me to the Office of the president at Turbo Tax.

I got a response from her saying that there was something wrong with my tax return and that they will do a extra review and get back to me in 48 hours where they will either fix it for me or send me instructions on how to fix it. Every one should email the president. I think Turbo Tax had a system failure. I reviewed all errors through turbo tax and the software said I had no errors before filing. 

Already receiving my Federal tax refund and my CA state is still sitting here as Pending????????????????

I just got this email & text:

Your 2020 California Personal return was rejected This happens from time to time, but we're here to help.  We'll walk you through updating and e-filing your return every step of the way.

I was able to resend just now (February 18th). There were no errors, software issue, just allowed me to resend.

I was just notified this afternoon that my California state tax return was rejected: "We've identified a potential issue in your California return due to an error in our software." I followed the instructions to open the software, check specific items in the federal return, then re-submit the state return (at no additional charge). 

No idea how widespread these software errors were, so I don't know how many TurboTax users in California will be affected by this. 

this is accurate. turbotax software wasn’t updated for some possible deductions. i just got mine rejected today for that reason

Had nothing to do with California had to do with TurboTax. Their software wasn’t up-to-date and I actually TurboTax took responsibility for the mistake

I submitted my CA state return, along with my Fed two days ago. Got an almost immediate acceptance from the Fed but not the state. Today I got a notice the state rejected my return. TurboTax said the reason was an error with their (TurboTax) software. They told me to update the software and resubmit, which I did. Now I will see if it’s accepted. 

Got this message and refiled. Hoping it works this time. 

Same issue here, except mine just came back as rejected.  It said it is a software issue on Turbo Tax's part.  However, I can't install the update.  It says that it can't access the network location.  I spent a total of 3 hours waiting for and talking to customer support.  In the end they both tried to blame it on Windows and referred me to Windows support.  Not sure where to go from here...but I know it is a Turbo Tax problem.