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June 3, 2019
Solved

I have a Turbo tax prepaid card and need to dispute a transaction how can I get a dispute form that I can email them on my phone

  • June 3, 2019
  • 53 replies
  • 0 views
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Best answer by MichelleLO

Please click on this link for information on disputing a transaction. 

https://www.turboprepaidcard.com/help-faq-s#disputetext

For further assistance with your Turbo Prepaid Visa Card, please visit TurboPrepaidCard.com or call toll-free at (888) 285-4169.

53 replies

October 21, 2021

How do I get ahold of anyone from the dispute apartment I've been on the phone for almost 3hrs trying to talk to someone so I can make a dispute but nothing 

DoninGA
Employee
October 21, 2021

@Lissa2428  wrote:

How do I get ahold of anyone from the dispute apartment I've been on the phone for almost 3hrs trying to talk to someone so I can make a dispute but nothing 


Go to this website for how to dispute a transaction - https://turbodebitcard.intuit.com/help-faq-s#disputetext

 

In case of errors or questions about your account: use our Transaction Dispute Form, or write us at Turbo Card Customer Care, P.O. Box 5100, Pasadena, CA 91117 or call us at (888) 285-4169 as soon as you can if you think an error has occurred in your account.

April 19, 2023

Unauthorized charge on 4/13 for 50.04. Taxes not filed and I want a credit on my debit card. Thank you Walter Lenko

DoninGA
Employee
April 19, 2023

@Wallygator wrote:

Unauthorized charge on 4/13 for 50.04. Taxes not filed and I want a credit on my debit card. Thank you Walter Lenko


Call the toll free number on the back of the card.

April 11, 2025

My refund was supposed to be $430.00 minus your company fees. I received a check for $173.00 on my federal refund. Y'all owe more than that on my federal refund. I know good and well you didn't charge me $300.00 to do my taxes

Employee
April 11, 2025
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**