No option for refund advance when i checkout

Forum|Forum|1 year ago
January 21, 2025
32 replies
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I have been a turbo tax customer for 10 plus years. I got the advance 2 times and still use my CK account.... I was even sent an email saying get ur refund advance when u start your taxes today.. so I did and no option for the advance. Anyone else have these same issues. I'm so confused.

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angellong2011

The same thing happened to me after I paid the $82.68 that they said was required to get the Refund Advance option to show up. I have filed a complaint with the BBB over this.

Kann815

Good for you. I am as well. There scamming ppl to make you think you get the advance but just to find out you have to pay. I paid twice full amount over $300 was denied a refund even though I didn’t actually efile. I had to efile with them show proof I efiled just to get a refund on the second charge…bs. Like they were not going to refund me unless I actually filed w them or something. There’s TONS of complaints & issues regarding this on here, fb and Reddit.

kdugan41

Same here. I thought the 5days early was the refund advance option, bv there was no actual stated Refund Advance option. Now I'm kinda mad bc now I don't know if i can even get an advan e now.

rickiiroo

I'm over it now, but, I was hella pissed because I needed some of that money before my taxes hit, but no need to cry over something that's out of my control.