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iDas
February 16, 2024
Solved

Failed to e-file!

  • February 16, 2024
  • 14 replies
  • 0 views

FAILED_VALIDATION: Error Code 54

This version of TurboTax is no longer current. You must ... blah blah Check for Updates and then you can e-file. 

 

I checked for updates half a dozen times already and no new updates are coming through, and I can't e-file either. I bought this edition from Amazon. Did Intuit just give Amazon a piece of junk to sell to their customers? Or are these e-file updates "still in progress" and not even available to download, like so many users had reported. This is already Feb 16th, though, not Jan 29th. Please clarify. Thx

Best answer by CatinaT1

UPDATE:

 

This has been resolved. Please run an update and try filing again.

Please let me know if you are successful.

 

@iDas @catnanny 

14 replies

February 16, 2024

I have the same Error Code 54 and failure to e-file from TurboTax purchased from Costco online, so I also would like to know how resolve this issue!

March 8, 2025

How do I fine an update so I can file my Federal tax. I have never had a problem in the pass.

March 9, 2025

I bought Turbo tax from Amazon and installed on my Mac computer. I had the exact same issue. The software is updated because I checked the update again and again. But the transmission error always happens. Then I uninstalled and re-installed the software, does not help. The same issue.  This transmission only happens to my Michigan state e-filing. I did NOT have issue with federal tax and other state e-filings before I tried Michigan state tax e-filing. How to fix this issue? 

Here is is the error message:

"Transmission failed: FAILED_VALIDATION. There is an update available for your version of TurboTax. Before you can file electronically, you'll need to get this update. To do this, go to the Online menu and select Check for Updates".

February 16, 2024

Ditto. I tried manually updating the software using the "superpatch" file downloaded from their website. That didn't work either.

 

Looks like the update was just rolled out yesterday (2/15/24), so I suspect this is a SW bug that they need to fix with another update. Very frustrating.

March 9, 2025

I was able to e-file my Federal Taxes after running the Super Patch, but still can't e-file my Wisconsin tax return.

failed_validation error message in TurboTax Deluxe.

 

Help!

February 16, 2024

I purchased the product a BJs Wholesale Club and am having the same issue.

February 16, 2024

Error Code 54, me too.  This is really annoying and apparently wide spread... 

February 16, 2024

Same issue.  How do I proceed?

February 16, 2024

Print and file by mail.

iDas
iDasAuthor
February 16, 2024

Sure, why don't we just ask for Intuit's corporate credit card to cover certified mailing fees, plus $15/hr for time spent standing in line at the post office. 

February 17, 2024

Same problem here. Software is up to date but cannot file.

 

CatinaT1
February 17, 2024

We are looking into this issue. Watch community for an update.

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March 13, 2024

will not let me tranmit  and can't down load updates

CatinaT1
March 14, 2024

Where are you being asked for an ISS date? I do not know what that is.

 

Here are several troubleshooting steps that you can try:

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March 15, 2024

I cannot efile.  I don't get an error code, only FAILED_VALIDATION with text indicating that an update is needed.  I am using a Mac version of Home & Business and the Turbotax program indicates that everything is up to date with the program starts up.  If I check for updates when the program is running it says everything is up to take.  

CatinaT1
March 15, 2024

Here are several troubleshooting steps that you can try:

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March 13, 2025

Uninstalled and reinstalled fixed the problem

March 28, 2024
 

Any resolution to this problem.  I have already tried to reinstall software.

March 28, 2024

SOLVED !!!

1. Updated my WINDOWS software. 

2. Rebooted computer. 

3. Installed TurboTax update that was not previously available before Windows update was completed.

4. E-filed Federal and MA State Estate taxes with 2023 TurboTax Business without error

March 28, 2024

Thank you so much! This was the solution. I was going nuts for hours trying to figure this out last night. 

January 31, 2025

Issue is the State file has an update and will not show until Federal is filed.

Fix: E-file federal first by itself then go thru the rest of the prompts and until you get to close TurboTax.

reopen turbo tax and click on state tax. TurboTax will see an update for the state and prompt to install.

Install update for state and find your way back to e-file and now the state tax will now send and complete with e-file.

Sorry instructions are not turn by turn. Sending e-file federal separately worked for me. Hope this helps you.

 

February 8, 2025

Yes, you can file your Federal and State separately, here's detailed info on Filing Federal and State Returns Separately.

 

Here's how to to a Manual Update that may resolve your state issue, unless you're waiting for State Forms to be ready.

 

@Hollymariekc