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I need a number for the IRS where I can talk to a real person??

Forum|Forum|6 years ago
June 7, 2019
36 replies
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TurboTax Deluxe Online

Best answer by Tonita

Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday

When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.

So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.

Then press 1 for "form, tax history, or payment".

Then press 3 "for all other questions."

Then press 2 "for all other questions."

- When it asks you to enter your SSN or EIN to access your account information, don’t enter anything.

- After it asks twice, you will get another menu.

Then press 2 for personal or individual tax questions.

It should then transfer you to an agent.

Show previous replies

L

Liljillperez2020

When will i get my tax return

DoninGA

Employee

@Liljillperez2020 wrote:

When will i get my tax return

Only the IRS and your State control when and if a Federal or State tax refund is Approved and Issued.

Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.

If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds
If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

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_msbatts

Add to the end press for “ for all other questions “ then you will be transferred

to representative.

R

Richard Larson

It is almost impossible to talk with a live person at the IRS mostly they hang up after every option

JohnB5677

You may have better results at your local IRS office. This link is a locator by zip code.

To find a Local Office: Local IRS Offices

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R

Rayburn2018

I need a date when I’m getting my taxes back I Did it 1/23/2020

DoninGA

Employee

@Rayburn2018 wrote:

I need a date when I’m getting my taxes back I Did it 1/23/2020

Only the IRS and your State control when and if a Federal or State tax refund is Approved and Issued.

Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.

If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds
If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

B

Blase Weisensel

Am I all set now to receive my tax return ?

I paid in full yesterday.

AmyC

Employee

@Blase Weisensel If you efiled your tax return, then you can check the status of your refund at Where's my refund.

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G

ghogan 41

I need to change my direct deposit information so i can receive stimulus payment thank you

DoninGA

Employee

@ghogan 41 wrote:

I need to change my direct deposit information so i can receive stimulus payment thank you

Once a tax return has been filed and accepted by the IRS the method of receiving a tax refund cannot be changed.

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Guitaafzali

I wanted to file my taxes but I could not get my 2018 tax return papers on line

LeonardS

If you use TurboTax to file your 2018 tax return you will not need any online tax forms. All the tax forms you need will be included with TurboTax. This link TurboTax / Personal Taxes / Past Years' Products has the TurboTax edition to file your 2018 tax return.

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C

crodewald123

I haven't got anything yet from the federal for a form I was supposed to get in the mail. It's been 2 months ago

L

lanlandj95

I filed my 2019 taxes and I put my information in for the direct deposit and shows my old savings account number. Please correct this issue, the correct information is on the 2019 taxes and want it refiled soon

S

ShontayGillison

Hello my name is ShontayGillison and I filed my taxes with you this year I was supposed to be getting 1,200.00 in the mile some how they but it on a card that I don’t have so they sending my money to someone else

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