I need a number for the IRS where I can talk to a real person??

@Rebecca691 No one can call you from the user forum, nor do we arrange calls to or for you.

Phone support is not provided with the Free Edition.  If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there.  Otherwise, post your question here and someone will try to help.

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 9 p.m. Pacific time

Understand the frustration, but the IRS has been overburdened due to issuing Stimulus payments and making adjustments for all of the tax law changes due to the CARES Act.

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@ orttjj218  wrote:

i need reactivate my Pn pin number. i m unable to file my fed taxes through turbo without pin number

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I'm not clear what you mean by "Pn pin" (sic).  If you mean a 6-digit IP PIN (Identity Protection PIN) provided by the IRS to certain users of ID theft (or opted in), then here's some info:

 Here's where you can retrieve an IP PIN.

https://www.irs.gov/identity-theft-fraud-scams/retrieve-your-ip-pin

If you are unable to use the IRS IP PIN Retrieval tool, there is also a special IRS phone number for the IRS specialized identity theft division shown about mid-page there.

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@dungong906 wrote:

when I will get my refund?

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Answered in your prior post here - https://ttlc.intuit.com/community/taxes/discussion/i-need-a-number-for-the-irs-where-i-can-talk-to-a-real-person/00/785947/page/5

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@aumacklori wrote:

I need to get a copy of my taxes from 2018

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To access your prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on Download/print return (PDF)

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.

Or go to this IRS website for free federal tax return transcripts - https://www.irs.gov/individuals/get-transcript

For a fee of $43 you can get a complete federal tax return from the IRS by completing Form 4506 - http://www.irs.gov/pub/irs-pdf/f4506.pdf

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@Wes1177 wrote:

Why hasn’t my federal income taxes hasn’t hit my banking account yet 

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Did you e-file your tax return and was it accepted?
Only the IRS and your State control when and if a Federal or State tax refund is Approved and Issued.

You complete your tax return by finishing all 3 Steps in the File section. In Step 3, to e-file your tax return, you must click on the large button labeled "Transmit my returns now".

After completing the File section and e-filing your tax return you will receive two emails from TurboTax. The first email when your tax return was transmitted and the second email when the tax return has either been accepted or rejected.

Note - Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.  Only the taxpayer listed on the tax return can obtain the status of a tax refund or a tax return.

To check the status of an e-filed return, open up your desktop product or log into your TurboTax Online Account. You can find your status within the TurboTax product.
If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds

If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions