Skip to main content

52 replies

July 15, 2020

Same here. Paid. Charged my credit card with 24.99 and page still takes me back to payment. On call for more than an hour and no response.

May 16, 2021

need a state confirmation number

July 15, 2020

Same here...what the heck...I got charged but theres no proof my state taxes were ever filed....How do you find out if Turbo Tax ripped me off or not or if I'm going to be in jeopardy with the state.   Get it together Turbo Tax!!

January 31, 2022

I e-filed both state and federal returns.  Got email from both that they had been rejected.  I fixed the error and e-filed again.  I have received a confirmation from the federal.  But I haven't received a confirmation from the State.  

DoriLynn [PII removed]

January 31, 2022

Your state return may still be in a pending state. More details on why your return may still be pending has been provided for you by clicking here.

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"
July 15, 2020

I got the same issue, went thru the whole ting to file, made payment, right back to screen looking for payment. On hold so far 25 mins.

July 15, 2020

This is BS, have account, get case#, with a different number and still getting put on hold, How about TurboTaz get more staff to answer the phones and help customers.  Pretty crappy way of doing business

 

July 15, 2020

I can't get the system to complete the purchase of the fee for state efile!!! On hold for hours and then the rep hung on me...calling again and on hold again for hours

May 18, 2021

I had to completed the $25 State Efile purchase AS A GUEST. Do not try to login to your Intuit account.

July 15, 2020

I apologize for your frustration.  The call volumes are high so there are delays. 

 

In the meantime, you can try to use the following links to help you check the status of your return.   Be aware, sometimes it does take 24-48 hours for the filing process to complete.

 

Checking E-File status 

 

State E-file pending 

 

Efile submission deadline

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"
August 22, 2020

I paid for the E-file for Fed and State, but it's asking for a confirmation number to file the state. When I originally ordered I got a license number and I got an order number, but no state conf#.  Seems like this should be easier and now I can't  continue.... I won't pay for it ahead of time again, because this is so frustrating.  Now I have to wait to talk to someone????

VolvoGirl
Employee
August 22, 2020

@DZ_CO   Is your question about paying a state efile fee?

 

 Are you using the Online web version or the Desktop CD/Download program?  In the Desktop program you get one free state PROGRAM download to prepare unlimited state returns.  But then each state is 24.99 to efile or you can print and mail state for free.  

March 1, 2021

It’s asking for a state confirmation number for Ohio.

AkinaLO
March 1, 2021

Please refer to @DoninGA's comment above regarding the state confirmation number. 

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"
March 21, 2021

State eFile Confirmation for North Carolina TurboTax Premier

SForrestLO
March 21, 2021

 @0377

 

Please refer to @DoninGA's comment above regarding the state confirmation number. 

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"
March 22, 2022

Ok it took so long to get here I forgot my question. Oh yeah, I need a payment confirmation code for NJ.

March 23, 2022

We do not have access to that in this public forum. You will need to contact us by phone by following the instructions here. @kmrehmann

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"
April 6, 2021

How do I get an efile confirmation number for a product bought at Office Max?

DoninGA
Employee
April 6, 2021

@Lew1914 wrote:

How do I get an efile confirmation number for a product bought at Office Max?


If you are referring to the license code, see this - https://ttlc.intuit.com/community/tax-topics/help/i-can-t-find-my-license-code/01/852973

April 26, 2021

I purchased Arizona state filing and I do not have my confirmation number.

April 29, 2021

Please use link below to check on your filing status.

https://turbotax.intuit.com/tax-tools/efile-status-results/

Per @MFlournoy

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"