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June 7, 2019
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IRS Claims my former employer didn't report my wages but I have my W2 and I spoke with my previous employer who says she sent everything in. I never had an issue before.

  • June 7, 2019
  • 22 replies
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IRS took all 60 days to review my account and never once contacted me. I finally called on the 60th day and they said they don't have any record of my wages from my old employer, only the 3k I made in the end of the year with my new employer. I told them I had the W2 to prove it but the IRS agent said that wasn't good enough, the employer needed to confirm my wages. The IRS agent sent a referral and said it would take another 60 days! I filed Feb.1st, it is now May 15th, I can't wait any longer. I called my previous employer and she swears she sent my info in. I didn't have any problems last year and I am the only employee experiencing this problem. Sounds like there was an error on the IRS side. I don't know what to do at this point. Any thoughts?

Best answer by Critter

Ok ...the IRS will now ask the employer for the records hence the 60 day extension.   So ask the employer to respond to the IRS when contacted even if she did file the W-2 & W-3 & 1096 timely.  If she did NOT do it electronically then the paper forms had to be entered manually and when humans are involved mistakes can be made.    I had a client with this situation last year where only their W-2 form had an IRS issue  out of 8 total employees and the employer mailed in the forms .... bottom line it took 8 months for the employer & IRS to get this corrected. 

What you could do ? First  talk to the employer.  Talk to the IRS and see where the employer can send the supporting docs in advance of being contacted. 

22 replies

Critter
CritterAnswer
Employee
June 7, 2019

Ok ...the IRS will now ask the employer for the records hence the 60 day extension.   So ask the employer to respond to the IRS when contacted even if she did file the W-2 & W-3 & 1096 timely.  If she did NOT do it electronically then the paper forms had to be entered manually and when humans are involved mistakes can be made.    I had a client with this situation last year where only their W-2 form had an IRS issue  out of 8 total employees and the employer mailed in the forms .... bottom line it took 8 months for the employer & IRS to get this corrected. 

What you could do ? First  talk to the employer.  Talk to the IRS and see where the employer can send the supporting docs in advance of being contacted. 

June 7, 2019
This is the same thing that’s happening to me
January 4, 2020

any resolution?

Critter
Employee
June 7, 2019

If it's been more than 90 days since the return was accepted  then you can ask for help from the Tax Payer Advocate office:

At the following IRS website, find the USA map and click on your state, and it will give you the number of your IRS Taxpayer Advocate.

http://www.irs.gov/uac/Contact-a-Local-Taxpayer-Advocate

If you are unsuccessful with the Taxpayer Advocate for your area, you can also try the special IRS phone number for the Taxpayer Advocate Service at 877-777-4778.

More info on the Taxpayer Advocate Service:
http://www.taxpayeradvocate.irs.gov/about/who-we-are

http://www.irs.gov/Advocate/Taxpayer-Advocate-Service-6

Also see this article for more info on how the Taxpayer Advocate Service works:
http://www.irs.gov/taxtopics/tc104.html


September 18, 2019

I’m dealing with the EXACT same thing. My employer swears they reported my i

wages over 5 times and yet IRS has no record of it. Social security doesn’t even have record of my wages. I filed Jan 31, 2019 and it’s September 17 and I’m still waiting. They did 3 60 day reviews and now they’re on a 4th and still nothing. 

March 14, 2021

I am going through this now. I have my W2 and paystubs for the last 4 years. I am trying to resolve this, and our situation is simular. How did you get this resolved. What was the issue??

September 18, 2019

Any updates?

September 21, 2019

I filed my return beginning of February and have yet to receive it. I got letters stating that I needed to allow so and so many days for review and still nothing. Last week I had finally had enough and called the tax advocate number they provide and told them the last time I got a letter was in May. The young lady took a look into my return and told me I needed to call AQC or something like that with the irs and they would tell me what to do. So I called and was told my previous employer didn’t report my income and that I could send them my last paystub from the employer on a company letterhead with YTD INCOME, Taxes withheld, social security via fax or email to them and within a 6 week period( which she stated they tell everyone) they would process and refund my return. The tax advocate number is on the irs website if needed

January 4, 2020

Hi!

I am having the same issue with my return for 2018. However there are at least 3 of us. Have you had any resolution? 

March 2, 2020

I'm going through the same nightmare does anyone have suggestions 

March 3, 2020

From the IRS perspective, they do not know:

  • whether you or someone else made up the W-2 that was submitted,
  • whether the employer has properly and promptly reported income and remitted taxes, or
  • whether they lost your employers paperwork.

I had a employer payroll matter of only a few hundred dollars that took three years to be resolved.

 

Please hang on to copies of W-2's, pay stubs, payroll deposits on bank statements, anything to prove your side of the story.

 

Unfortunately, the IRS will likely take their time sorting things out.

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March 4, 2020

looks like im in the same boat. And by the looks of it we are in for a crappy ride

March 4, 2020

The best course of action would be to visit your local IRS office and request a tax advocate be assigned to the case. 

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April 21, 2020

well compounding this hot mess of a tax return situation we also are in unfamiliar waters with Covid-19 and the fact that all IRS in person offices are closed....so we cant even go talk to someone about what happened. I am pretty sure that by the time I get this tax return I can use it for my 15 year old sons first college tuition payment. Good Luck to all of you going through this...Keep us all posted on an updates.

March 6, 2020

I'm having the same issue. I have checked with my employer and the verified the sent in my info certified mail. 

LeonardS
March 6, 2020

Did you file your tax return and then were notified by the IRS that they did not have a copy of your W-2 from your employer?

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fanfare
Employee
March 6, 2020

Another reason not to use IRS as "forced savings" and to keep your refund low.