Itsdeductible being discontinued.. WHAT???

I absolutely agree.  I've been using it yearly for more than a decade, and track literally hundreds of donations. 

Why, indeed, cut the support before end of year?  After years of using TurboTax, unless they reconsider, I'm going to the competition.

The only reason I used Turbo Tax was because of the "It's Deductible" app.

I do itemize and It's Deductible always saved me hundreds of dollars on my taxes. 

Now I will stop using Turbo Tax and find another product.

And no, Mint does not do what "It's Deductible" did.

Shame on Turbo Tax for providing less service for more of a fee.

Terrible decision in my opinion, but I agree with others that they should a) continue access through 4/15/23 and allow entry of data for 2022 tax year and b) maybe sell the product to another company who would continue its use.  I was a loyal heavy user of the product - was a big draw that kept me using TurboTax. 

Please! Please! Please!! DO NOT get rid of ItsDeductible!! I have used it from the very beginning and there is nothing equal to it out there. I feel bad the larger community doesn’t use it - totally their loss - but don’t penalize your customers who do use it.  I also use Mint and it doesn’t have the same functionality and can’t be considered an equal replacement. 

This is such a great program that helps make life easier for so many people.

I tried to log some items today and it would not let me.  So sad that I cannot even use it up to the October date.

I looked for a similar program and did not find anything that I felt I could trust. 

 Please keep It's deductible going.

Information from H & R Block customer service representative which other former Intuit users may find useful:

1.  If one saves the 2021 Turbo Tax files in .pdf format, they can be imported into H & R Block 2022 without reentry of 1099 addresses, charitable amount carryovers, etc.  The import of the .pdf files should put one in the same position as when TT imported the prior year.

2.  I have "played" with DeductionPro thanks to the excellent customer service rep who answered the phone promptly, volunteered to send me a 2021 copy so that I could work with it, stayed on the line guiding me through the software without activation.  DeductionPro has a much more efficient user input interface, valuations are comparables,  and adding items not listed along with their  valuation  is allowed.  The rep suggested that for the remainder of 2022,  I simply enter into DeductionPro, let it do the valuations and calculations, and print out the reports so that I can enter summary lines.  Helpful!  Very different experience than we are having with Intuit.

I did ask this very professional customer rep to pass along to H & R Block the very desirable feature of being able to enter after each donation instead of the end of the year -- in other words, a module which could be imported.  She said she would do so. 

In turn, she asked me to pass along the fact to other Intuit users that you can import into H&R Block easily and can obtain valuations and calculations from their software as well.  I might add, my experience is that their customer service tells me H&R block values its customers and seeks new customers.  They are in the tax business and not about to become insolvent, as I think Intuit's drastic, otherwise inexplicable action with ItsDeductible, may indicate. 

Sooner or later, I think we will all have to change from TT.  After two decades of becoming familiar with it, that is an "ouch".  But, my experience with H & R Block gives me hope that we will be better off for having made the change sooner rather than later.

I agree, please do not discontinue It’s Deductible! It’s a valuable service, i would pay to keep using it!

I have been using Turbo Tax for almost 25 years.  Discontinuing ItsDeductible will probably lose me as a customer.  In my e-mail to Intuit urging them to reverse their decision, I pointed out that they will be forcing many long-time customers to look for other options like H & R Block’s Deduction Pro, and they will lose many previously loyal customers over this decision.  Intuit may be able to cut a few Expenses by no longer servicing ItsDeductible, but I think they will lose much more in lost Income when they lose many of their customers over this poor customer service decision.  Everybody should e-mail, and we'll see if they actually listen.  If not, they will lose a lot of customers.

https://www.intuit.com/company/executives/

Thanks to everyone for your comments.  I appear to be in the same boat as many other commenters.  I'm sad about losing It's Deductible but will not stop using TurboTax because of it. 

I agree with the individual who asked for .CSV file of current donation values. I understand that this file will age. What I'm after is knowing what items are considered higher value and the relative values of rarer items. I know the little stuff (books, shoes, clothes, etc) from shopping at various thrift stores (aka Goodwill, St. Vincent's, Salvation Army).  The CSV file would also make it easy to create an Excel (or whatever) file to start my new adventure without It's Deductible. 

No one gave this link, so I will --> https://www.irs.gov/publications/p561  😃  <-- Yeah, Yeah, I know the concern is one of data entry rather than rules.

I'm sure one element of the discontinuation of It's Deductible was that Intuit doesn't want to be the system-of-record for donation values. They don't want to set policies; they want to create tools that mimic already set policies, have their software allow user to follow the rules in a consistent, human-error-free,  fashion and create values list from another systems-of-record. I'm guessing that, as we all are finding, Intuit is unable to find that detailed system of record. Drat!   <-- PS- I'm with you all though... they shouldn't give up so easily!

My plan: I'll probably create an Excel spreadsheet which helps me be consistent with my valuation of individual items and do the best I can to build consistent audit files.  Then in TurboTax, I'll input the shop, various dates, and the grand total for that entity, leaving my handwritten notes and photos as my audit trail.

Good luck everyone.

I cannot agree MORE, Mint NOT an option!!!!  Please, I beg of you, do not discontinue It's Deductible!!!

You have so many loyal users cutting us off like this is "shame on you Intuit".  Makes be what to stop using TurboTax (used it since it was introduced under DOS) in protest. 

Foolish decision!