No CD available for tax year 2024

Forum|Forum|1 year ago
November 7, 2024
25 replies
0 views

I want to express my discontent that Turbo Tax has eliminated the ability to get a CD. I like to keep the software in case I need to change computers.

I realize the download is the same program and updates need be done as tax rules are not always completely defined, often until well after the new tax year begins.

I have used Turbo Tax since it began. I really hate to change at this point but I am extremely disappointed. I am willing to pay extra for the CD. It is a preference.

TurboTax Home & Biz Windows

Show previous replies

NYNative67

And it costs the same as tax prep with a tax service. Ridiculous.

Harleymike2000

Ditto for me as well

Robert613

For me at least, the problem isn't downloading, or saving my returns to .pdf, I've always done that. It is the fact that for 23 years of using Turbotax, I've never needed an Intuit account until now. So we now provide them, willingly I might add, with our personal info (email, phone numbers, possibly more) and trust they don't get hacked or sell it. Just another potential avenue for loss of privacy. The fine print changes all the time.

Scott Ott

Was just about to buy in-store. Noticed no CD. Put the empty box back and will research other offerings before choosing what to use. Lots of cheaper or free options out there!

xmasbaby0

Employee

@Scott Ott Just so you know----the other software companies have eliminated CD's so you are not going to find one that offers a CD. They are all offering only downloads. With TurboTax, after you have purchased the download and have your license code, you have the option to order a CD for $10.

TURBOTAX DESKTOP INSTALL CD FOR $10

https://turbotax.intuit.com/lp/ttd/4021/

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Robert613

Better to just burn a CD if you have the equipment, or copy it to a thumb drive. The damage is already done, Intuit has all your info by the time you buy a CD. That's my peeve, too many companies with my information.

ontaxca

I totally agree with you. In Feb 2025, I had bought a 2024 TurboTax online from eBay (no CD) and started doing my 2024 tax return in March. But suddenly, my laptop (running on Windows 10) died and I was not able to logon to my computer at all. Went to Canada Computers for help, but the laptop could not be fixed without replacing it with a new hard drive. So I bought a new laptop with Windows 11 and tried to download TurboTax onto the new computer with the same code given to me before, but it wouldn't work because this new laptop does not have the same serial number as the old laptop. Yesterday, I bought a new copy of 2024 TurboTax Standard from Costco for $42 which is $2 cheaper than Walmart. But this new TurboTax does not contain a CD. I'm so disappointed.

mesquitebean

Employee

@ontaxca wrote:
I totally agree with you. In Feb 2025, I had bought a 2024 TurboTax online from eBay (no CD) and started doing my 2024 tax return in March. But suddenly, my laptop (running on Windows 10) died and I was not able to logon to my computer at all. Went to Canada Computers for help, but the laptop could not be fixed without replacing it with a new hard drive. So I bought a new laptop with Windows 11 and tried to download TurboTax onto the new computer with the same code given to me before, but it wouldn't work because this new laptop does not have the same serial number as the old laptop. Yesterday, I bought a new copy of 2024 TurboTax Standard from Costco for $42 which is $2 cheaper than Walmart. But this new TurboTax does not contain a CD. I'm so disappointed.

TurboTax Standard is a Canadian TurboTax product. This is the USA community forum. Did you mean to post here in this thread in the USA community forum? If not, here's the Canadian TurboTax community forum:

https://turbotax.community.intuit.ca/community/turbotax-support/help/03/en-ca