Question

What is pass-through business alternative Income tax credit? How do I get rid of this?

Forum|Forum|4 years ago
February 17, 2022
24 replies
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TurboTax Premier Online

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H

HexaDonut

Same here. Reported to customer service.

Somewhat glad it's not just me. Thanks to everyone for posting.

A

Aquarius0

Is there a customer service number? I tried calling and it tells me I have to pay $29. Same thing with the online chat. I'm not able to help report this issue to anyone for free.

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TheRichCanAffordAccountants

It's the new NJ Sch NJ-DOP -- If you sold stocks, NJ wants to make life even harder. Even if as little as $26. Ridiculous.

J

joeis78

So is the thing everyone on this thread has in common that we sold stocks? This error message still doesn't seem related at all.

D

disancke

I only have dividends in 2021 but still got the error. I guess it's not that related to investments

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wantastic

Getting the same issue on deluxe.. I own no business.

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me0581653

same here, i am getting this message also and did not check off anything indicating i owned a business or anything of that sort. must be an error on their end.

A

Arnold24

I didn't deal with stocks regarding dividends, but I did buy and sell stock last year. Seems it's anything regarding stocks.

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Aquarius0

I have never bought or sold stocks and I did not have my own business in 2021 and I'm still getting this error message. I work in NJ but live in PA don't know if that has anything to do with it. This is incredibly frustrating but I'm so glad I found this thread and I'm not the only one. Waited weeks for the forms to be ready and now this.

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Jeanne8

After waiting (not very patiently) for Turbo Tax to correct the bug that would not allow me view or print my New Jersey returns, today I updated the software and was able to print the return. I should be happy, right? Nope! I printed the returns and saved a copy. After that I moved on to e-file my returns. I paid the $20 Turbo Tax charges to e-file. My credit card was immediately charged. They were able to get that to work just fine! After that I was rewarded with a message stating my NJ taxes are not eligible to e-file because of a Pass Through Business Alternative Income Tax Credit. Of course I don't have anything to do with a Pass Through Business Alternative Income Tax Credit. It is blank on the printed forms. I am not sure who Turbo Tax hired to code their New Jersey tax program this year, but that person needs more training. I sure hope this gets resolved soon.

The same problem:-(

Same thing happened to me. I was on the phone for 90 mins with turbo tax and they had no idea what the problem was.. They kept asking me if I have my own business.. . Which I dont... So, I am waiting for a Turbo tax team member to look at it and e-mail me back...

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AP2691

Having the same exact issue. Have spoken with FOUR representatives and “experts” on TT’s end and they are all reporting this as a system glitch and informing me that I should receive an email from them when this is resolved.

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ABLACKWOOD1

Spoke with CS. Stated it was a know issue as of hours ago. Was asked to wait patiently and check the forums and attempt to file daily.

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Carsonlee2688

Had this error when I tried to file on my PC BUT was able to efile without issues on my phone.

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joeis78

Great tip! confirmed a workaround here is to download the turbotax app on your phone, login, everything will still be done. This error doesn't pop up on the iOS app when filing! Thanks @Carsonlee2688 no waiting for turbotax to fit necessary!

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Taxman1212

I was in live chat for over an hour and no resolution to this issue. Please get this fixed ASAP Turbotax! We all deserve our well earned tax returns!!

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