I can give you that information below, but you appear to be using Free Edition, which does not have phone support unless upgraded to PLUS (29.99). I'll also tell you below how you can reach a TurboTax Support agent for free using Twitter or Facebook.
Support hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern), 7 days/week
If you are using Free Edition, as I mentioned above, you won't have phone support included. Here's how to message a TurboTax Support agent directly at Twitter or Facebook during the above business hours.
E-filing your 2020 tax return: To e-file you will need to enter your AGI from your tax year 2019 tax return. If your 2019 return has not yet been processed, you may enter $ 0 (zero) as your prior year Adjusted Gross Income. If you used the Non-Filers: Enter Payment Info Here tool last year to register for an Economic Impact Payment, enter “$1” as your prior year AGI. See Claiming the Recovery Rebate Credit if you aren’t required to file a tax return.
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My Turbo Tax was completed by me, but it was filed without my knowledge and permission. They went ahead and paid $6.00 which I was supposed to have owed. I did not want them to do this because I was not ready and the Turbo Tax was not done correctly yet. Now that the tax has been correctly completed, I cannot get it to be accepted as I keep getting a message saying that I have already filed. This is a very big problem, because now that I have completed the form, I see that I am due a refund of over $700.00. By your unauthorized submission of my tax return, I am blocked from filing the true return.
Problem #2: I have forms 1040-ES Payment Vouchers 1, 2, 3, and 4: each shows a value of 939. with the message: "Amount of estimated tax you are paying by check or money order." This doesn't make any sense. I hope that you are able to help me resolve this problem which you created. Keith J. Trawick: [email address removed]
My Turbo Tax was completed by me, but it was filed without my knowledge and permission. They went ahead and paid $6.00 which I was supposed to have owed. I did not want them to do this because I was not ready and the Turbo Tax was not done correctly yet. Now that the tax has been correctly completed, I cannot get it to be accepted as I keep getting a message saying that I have already filed. This is a very big problem, because now that I have completed the form, I see that I am due a refund of over $700.00. By your unauthorized submission of my tax return, I am blocked from filing the true return.
Problem #2: I have forms 1040-ES Payment Vouchers 1, 2, 3, and 4: each shows a value of 939. with the message: "Amount of estimated tax you are paying by check or money order." This doesn't make any sense. I hope that you are able to help me resolve this problem which you created. Keith J. Trawick: [email address removed]
Only the user of the software can initiate the transmission of a tax return. There is no way for the software to transmit the tax return without a user action.
You complete your tax return by finishing all3 Stepsin theFilesection. InStep 3, to e-file your tax return, you must click on the large Orange button labeled "Transmit my returns now".
After completing theFilesection and e-filing your tax return you will receive two emails from TurboTax. The first email when your tax return was transmitted and the second email when the tax return has either been accepted or rejected.
If the tax return that was e-filed need to be changed you will have to file an amended tax return.
If the return is accepted you will have to amend your original tax return. An amended return, Form 1040X, can only be printed and mailed to the IRS if the original tax return was not e-filed. The IRS will take up to 16 weeks or longer to process an amended tax return.
Before starting to amend the tax return, wait for the tax refund to be received or the taxes due to be paid and processed by the IRS.
The IRS Form 1040-X for amending a 2020 tax return is scheduled to be available on 03/25/2021 (subject to change)
The Forms 1040-ES would only be used to pay 2021 estimated taxes. If they are not required you do not have to use them. They are not reported to the IRS.
My 1st attempt to e-file our 2020 Married filing jointly 1040 via Turbotax was rejected by the IRS, just like last year. Turbotax instructed me to resubmit with my spouse's 2019 AGI (we filed jointly?). I refiled with our joint AGI and it was rejected again. 3rd time, same thing. What can I do?
A 2018 1040X can only be mailed. The IRS is way backlogged with mailed returns. There are over a million 2019 tax returns that still have not been processed.
Hopefully you mailed certified with return receipt or other tracking service as that is your only proof that the IRS even received it.
**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**
You have to download the PDF of the tax returns. Open the PDF with any compatible PDF viewer, such as Adobe Reader. Use the print function within the PDF application.
To access your current or prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/
Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show. Click on the Year and Click on Download/print return (PDF)
Or -
When you sign onto your online account and land on the Tax Home web page, scroll down and click on Add a state.
This will take you back to the 2020 online tax return.
Click on Tax Tools on the left side of the online program screen. Then click on Print Center. Then click on Print, save or preview this year's return. Choose the option Include government and TurboTax worksheets