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December 8, 2024
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When will 2024 Turbotax Canada desktop software be available?

  • December 8, 2024
  • 2 replies
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I cannot find the 2024 desktop version of Turbotax Canada software anywhere (online or in stores).  The Turbotax.ca website will only let me buy last year's version (2023).  When will the 2024 version become available to purchase?

Best answer by dianajw1

@joenflo80 

The 2024 version of Turbotax Canada is now available (today Dec 16 2024) on the Turbotax website and also at Costco (desktop s/w download).  Costco is cheaper.  The turbotax website would not let me finish the purchase though.  I was able to put Turbotax 2024 desktop in my shopping basket but when I logged in to Intuit.turbotax.ca I was directed to the online tax return website and could not find my way back to my shopping basket.  So I simply bought it online from Costco.ca and now have it installed and active on my PC.

 

Good luck.  Have a great tax season and holiday Season!

2 replies

Community Manager
December 9, 2024

The TurboTax software for tax year 2024 will be out by the end of next week. 

 

Thank you for choosing TurboTax.

December 16, 2024

when I went to purchase the 2024 tax year last week, it did not tell me that it was the 2023 version available and I purchased it, thinking that it was the 2024 version.  When I started the program was the first time anything told me it was the 2023 version, which I already own, and used.  I got my money back, but, would like to be sure that the 2024 version is the one that is available on the 20th.

TurboTaxAniqua
April 9, 2025

Well for us that still use them? I got an external drive cd/DVD. drive from amazon! for $20.  Someone at your company took my $10. I had to buy your download, and I paid to get a cd copy of it! Now when I pay good money for some thing I expect to be able to reinstall it at my convenance, not yours! I do my taxes then delete it off my laptop! Before I just used the DVD to do them! So you people are always saving a dime at our expense! But Iwill go where I can get a cd copy! BYE!


@jack01949 We acknowledge your frustration and value your input. This will be forwarded to the designated department.

February 5, 2025

Okay...

 

I downloaded my software but cannot find anywhere to pay for it (nor does the website specify pricing???) and would like to pay to get an activation code.    How is this done?

 

Why is there no phone or email contact info.   This level of customer service os POOR (substituted for vernacular)).

 

 

TurboTaxAniqua
February 5, 2025

@John Pankratz  You can purchase a License ode for TurboTax Desktop for Tax Year 2024 from here.

 

You can contact us by phone to  talk to our phone support team.
We're available Monday through Friday, 9 AM to 6 PM ET for English and French support.