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blipsmeyer

Solved

Getting msg saying "we are updating how sep and simple plan contributions are reported on the tax return based on new guidance from the irs check back later" help plz?

Forum|Forum|2 years ago
January 23, 2024
49 replies
0 views

Turbo tax won't let me file until this is fixed

TurboTax Deluxe Online

Best answer by CatinaT1

I agree, it is very frustrating.

TurboTax programmers are currently implementing some recent IRS changes for reporting SEP and SIMPLE plan contributions. While there isn't an estimated date when the changes will be done, you can test this by editing your W-2 every 5-7 days to check on the status.

On January 8, 2024, the IRS released a notice describing many changes required to implement the Secure Act 2.0. If you try to enter Code S for Box 12 of your W-2, you may see this message: "We're updating how SEP and simple plan contributions are reported on the tax return based on new guidance from the IRS."

Section 601 of the Secure Act 2.0 refers specifically to Simple and SEP Roth IRAs. Code S in box 12 defines how to handle a SIMPLE plan.

These last-minute IRS (and law) changes often cause implementation delays for TurboTax and other tax processors.

Please be patient while TurboTax works to understand all the ramifications of this IRS Notice then code and test the changes. Note that the IRS is not open for e-filing until January 29th.

Show previous replies

Kaleyh

Also curious on who you used, I want to file my taxes asap and this error is setting me back.

Freebird11

I am still having this issue. Does anyone know when it will be resolved? I don't want to mail in my return, E-File is always easier..but if I have to wait a month or two it may not be worth it. Can someone give me some insight? Thanks

ti1267

I just spent 45 minutes on hold and speaking with customer service. I was hung up on and eventually got ahold of a supervisor. She refused to refund me. I was also denied through their refund request process. I’m upset obviously and was told that I shouldn’t be. Also they are recording the call but when I told them I was recording, she didn’t give her permission. What a joke! I just want a refund so I can go to another tax service. I will never use TT again.

Chassaroo

They were oh so willing to take my money BEFORE it was told that I couldn't file my taxes. Which I think is total bull**bleep**. On top of that, I never even had the free option to begin with!!!! Straight to charging from the beginning. Which is fine, whatever, but don't take money from people with the false pretense they can file their taxes. And better yet, DON'T SELL THEM ON IT saying "OhHhHh, YoU gOt A bEtTeR pRiCe By PaYiNg NoW" That's total horse**bleep** and they're just trying to make themselves look better because they **bleep**ed up. THEY SHOULD BE OFFERING REFUNDS and discounts honestly. No one else if having this issue except for TurboTax and they're severely hurting their clientele by their **bleep**ty tactics and customer service. I'd rather pay triple somewhere else than waste my time dealing with all of this bull**bleep** and just out of spite so they wouldn't get the money.

cdameron2

Now Jan 31 and getting the same issue. Have been charged $128 for filing a very simple 1040 and can't even e-file, which is literally the whole point of this. Yikes.

BJ48

Also having the same issue for F which is what is on my w-2 for my contributions to my SEP

Jayman2

Roth contributions look on back of your w2 or call your administrator it's not tt fault man look it up its yours

taxman2024

IT'S GO TIME! I was just able to e-file!

ged2112

Yep. I haven't filed yet but it let me finalize the input. My wife's W-2 Box 12 shows a 408(p) Simple IRA plan and it now asked whether any of her contributions shown on the Box 12 (Code S) went to a Simple Roth IRA plan, which they did not because she has a 408(p). That was it.

lnichols59

That's what I got, and the answer (of course) is ZERO; because "S" is the CORRECT code for my W-2! Federal Return FINALLY submitted!

Kycwgirl316

So you paid but it wouldn't let you file? I got to a point where it said if I didn't fix it there may be fees. But S is correct so as long as turbo tax will e-file it, seems like the IRS would accept.

ged2112

I have paid and it would let me file, but I need some info from my wife before I can file, so will file later this evening.

jrdynsync

If yall are monitoring this post LIKE I AM - several times daily - this is for you. I was just able to file my return with My S code and it went through! Looks like 1/31 towards the end of the day they got their lives together!

JJeditor

Like so many others in this thread, I was set to file on the 29th, and I have also been getting this same message. When I opened TT today, the message changed slightly to "Check back after Feb. 7." I really hope it doesn't take that long to address this issue. I normally hit my tax calculations pretty close to right on the head because I don't like giving Uncle Sam an interest-free loan. This is the first year I'm getting a big refund, thanks to my advisor's advice regarding certain deductions. It was mentioned earlier in this thread that this all could potentially be fixed tonight. That would be great. If nothing else, this is all teaching me that patience is virtue---one that I'm woefully short on.

JJeditor

One more thing FWIW, I have my own business and contribute to a traditional SEP. My wife's W-2 form has E in box 12 because she contributes to a 403(b).

ged2112

My fed returns were just accepted as well...about 11 minutes after filing.

Bloodzone

I just checked back on my return after getting the “updating” message. Now it wants me to go back and fix box 12 Code S before I can file. Says Box 12 Code S should not be greater in value than Box 12 Code S for W-2. Problem is both my numbers match but TT is still saying it’s wrong. How frustrating.

pytoneliz

I am getting the same error with the amounts being the same? 🙎

Jayman2

Call plan administrator

LRowan

It's still not working for me. Mine is definitely a simple plan so S is the right code and all it does is keep saying that it can't file ir and that they are looking into it. It also now says to check back after Feb 7th. Is anyone else having this issue? I see that some people were able to get it through.

JB8808

Its supposed to be ready by the 10h, according to a help agent I talked to this past Friday

lnichols59

@JB8808 Try again! A number of us were able to file last night. When you go back to ‘Fix problem’, you should get another pop up screen that asks you to identify …” how much of your Box 12 amount on your W-2 is for a SIMPLE Roth IRA”. If your Box 12 amount is correctly reporting ONLY SIMPLE plan contributions, then you put -0- in their check box! NONE of your amount in box 12 of your W-2 has anything to do with ROTH!!!!!