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Employee
May 25, 2019
Question

How do I get the Free Military Discount?

  • May 25, 2019
  • 15 replies
  • 0 views

To get started, enter your military W-2 and verify your military rank when prompted within your chosen TurboTax Online product (Free Edition, Deluxe, Premier, Self-Employed). Your discount will automatically be applied when you file.

TurboTax Online (Free Edition, Deluxe, Premier, Self-Employed) is free for enlisted active duty military and reserve personnel.

See these pages for more info on the military discount for TurboTax and who is eligible for the Free Military Discount.

15 replies

January 28, 2020

How do I make the military discount work? I put everything in & when I got to the end it gave me this error:

January 28, 2020

Did you also check the box for military pay on the "Do any of these uncommon situations apply to this W-2?" screen after you entered your W-2?

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February 23, 2020

My husband is active duty military but I paid $80 yesterday to file our taxes within the app. Can I please be reimbursed?

DMarkM1
February 23, 2020

Here is the customer support contact number to work any refund issues.

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March 15, 2020

So, if I got out in June 2019 I can't get the discount? I was active duty for half of 2019, I feel like I should get the discount. 

March 15, 2020

This year TurboTax will recognize your W2 as Military Pay and apply the discount.  

@Courtneywedeles 

April 12, 2020

It did not automatically apply it to mine.  I clicked on the military option in the uncommon situations section (turbotaxonline.intuit.com) as well.  

January 25, 2021

I am a retired military and also a retired civil service employee.  This year I bought my Turbo Tax from Amazon.com and was downloadedto my lap top.  How can I get a discount?

DoninGA
Employee
January 25, 2021

@khj2tv wrote:

I am a retired military and also a retired civil service employee.  This year I bought my Turbo Tax from Amazon.com and was downloadedto my lap top.  How can I get a discount?


The military discount is only for active military.

January 25, 2021

Turbo tax is trying to charge me $40 when I go to file. I am military. It has always been free. Please advise. I did not use any special upgrades 

January 25, 2021

Yes, we do offer a military discount!  Please see the link here for further instructions.  

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February 15, 2021

Hi, I am considered active reserves military, with an E-3 rating in the Air Force, but I do not have a military W2 and will not receive one, because I am still in college under the AFROTC program. I should qualify for the TurboTax discount, but I don't have a W2 to produce. Is there any other form of proof I can provide besides the W2 (i.e. photo of my military ID with ranking listed)? Thank you.

SForrestLO
February 15, 2021

This Turbo Tax FAQ will provide the qualifications for the discount. 

Who is eligible for the Free Military Discount?

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February 15, 2021

Thank you for the reply. As an E-3, according to the link you provided, I should qualify, but it still doesn't mention how to work around the W2, if you don't have one. Would you know of a way to provide proof of rank without providing a W2?

May 8, 2021

Please 

May 10, 2021
  • Do veterans get discounts when filing there taxes?
LenaH
May 11, 2021

Yes. TurboTax Online (Free Edition, Deluxe, Premier, Self-Employed) is free for enlisted active duty military and reserve personnel.

 

To get started, enter your military W-2 and verify your military rank when prompted within your chosen TurboTax Online product (Free Edition, Deluxe, Premier, Self-Employed). Your discount will automatically be applied when you file.

 

@Hall061

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May 15, 2021

There is no technical support available. I can't log on. I have been with for 10 years. Where tech help!!!!!

DoninGA
Employee
May 15, 2021

@traglen wrote:

There is no technical support available. I can't log on. I have been with for 10 years. Where tech help!!!!!


Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

Or -

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax