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June 3, 2019
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I have a Turbo tax prepaid card and need to dispute a transaction how can I get a dispute form that I can email them on my phone

  • June 3, 2019
  • 53 replies
  • 0 views
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Best answer by MichelleLO

Please click on this link for information on disputing a transaction. 

https://www.turboprepaidcard.com/help-faq-s#disputetext

For further assistance with your Turbo Prepaid Visa Card, please visit TurboPrepaidCard.com or call toll-free at (888) 285-4169.

53 replies

April 17, 2020

I can't get no-one on the phone I have a turbo prepaid card and I got charge three times of 30.00$ to finger hut but the fingerhunt merchant sait it didn't go three but I have been charge 30.00 three times each but money not back on my card thank you my name is Sharon Richardson

April 20, 2020

I have a transactions dispute I don’t recognize on my card how can I get my money back

April 24, 2020

I didn't make any purchase at Great shopper of $2.[phone number removed] NV. April, 23 2020

April 24, 2020

I recommend logging into your account using the link below as there are additional options online.  

 

Log in site for Turbo Visa Debit Card

 

Info from TurboTax for Debit Card

 

 

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April 27, 2020

If it's worth it take it to Arbitration.  That's what I'll be doing.

May 6, 2020

TURBO TAX YOU GUYS SUCK!!! HORRIBLE COSTOMER SERVICE. A **bleep** COMPANY OVERALL. DO NOT USE THEM. 

May 6, 2020

You can't. They don't care about this. I had ordered something online using my turbo card. I was told my item would be shipped in 3 - 5 days. After nearly 2 months I still had not received my item. I initiated a dispute and it was denied the next day. Turbo said they found no error. That was their reason. There's nothing you can do except get rid of this card. Unfortunately you will never get your money back. They work for the scammers apparently.

May 16, 2020

I’ve been trying to dispute some transactions from my account that I did not even do are even get a chance to spend any of it on my children and we get back is 47 dollars this has got to be a joke. All that money was stolen from my babies and we really really needed that money to help keep our home. Please help us get our money back please so we don’t loose our home. We didn’t even get a chance to spend a dollar. Please help me and my babies. 

May 18, 2020

Unfortunately, as this is a public forum, we cannot assist you with your personal account.

 

Please see the following link for more information, including how to contact customer service, for additional assistance.

 

Info from TurboTax for Debit Card

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May 21, 2020

Thank uou

May 23, 2020

Two charges need deputed they were not me. So I pulled the rest of cash from the card. A Safeway and a target charge all in one day. Thank you

May 23, 2020

I did not make these purchase at Apple.com I would like to know how to go about getting my money bck