DEMAND TURBOTAX NOT TO DISCONTINUE CD FOR 2024 TAX YEAR

I am customer of Turbotax, I buy Business, and Home and Business for over 10 years. I buy both every year.

I do not want to change to other brands. Please offer the CD version for 2024 as previous years. Most likely I will not buy Turbotax if not available on a CD. It is very convenient if needed few years later.

I am a loyal customer. I recommended Turbotx to many friends and family members over the years and I am writing on their behalf.

The problems are even bigger than no longer offering a CD.  A customer can no longer even buy a key-code product at a retail store. The only option is purchasing a membership to a warehouse outlet or opening an online account at a retailer to download. And to top of all that, another hefty price increase on the heels of the prior two years' increases. The combination of all these decisions is without question going to have negative repurcussions, and any notion of reversing things in the future will be futile once customers have moved on to another product/manufacturer.

Well done Intuit.

I have been purchasing the CD's for many years. When an old computer failed I always had a CD to load, read and work through my returns when necessary. I have been going to ALL of the stores in my area that previously offered the CD and NONE have them available. I will MANUALLY re-enter ALL of my details to go to another program. I will no longer use this program and will do my best to steer others away from it as well. Yeah! Rah Rah for paperless, digital records. I have rental properties, investment properties, etc and this change in uploading and/or reading my returns from previous years adds multiple hours onto my tax prep time. THANK YOU INTUIT FOR MAKING TAX TIME SO MUCH MORE SPECIAL! Note the sarcasm in my review. I already moved my responsibility as a trustee to another tax program... I will move my personal to another as well.

Sad, but not unexpected... I will move on to the other options available. It will take me a week to reload all of my information onto the new program. And maybe longer to load historical data, but it will be worth not finding the current CD for which I purchased a separate USB drive connection to be suddenly not available. I've struggled getting the program to work for several years, I purchased a separate trust tax program the last 2 years, I will look into something that gives me a more useful platform to work with... I don't really want to go back to the paper returns that I did from the IRS site previously, but I don't see Intuit giving me an option for this year.

BTW... I endorse and encourage change... This is not comment about being adverse to change that is not useful. I have been using a program for a family trust for 2 years now which allows me to SAVE THE PROGRAM with the download onto my laptop so that when I backup my system I have a usable product unlike Turbo Tax. This program, also correctly sets up a K1 for all of the participants in the trust. I couldn't get even that minimal help with Intuit for my state. Check out the various states they cover (maybe 7?). I am always looking at change. I enjoy change. Accusing me of a stone age attitude tells me more about you than me.

I’m done w/Turbo Tax. What a p*ss poor, stupid decision, no more CD’s. You really care about your customers don’t you! LATER!!! 

Download didn't work. Just spent 2.5 hours on the phone with tech support. They opened 2 investigations. I've bought the CD's for 25 years and never had a problem. I'M SWITCHING. Any recommendations for a better product from H&R, Taxslayer or ???

Amen!  Why disrupt a product and service to the general public which is widely popular and in-use year to year.  I'm lost without transferring my 2023 tax data from 2023 to 2024 return to zip through doing my taxes at home on via desktop using the CD.  Reverse this piss-poor business decision or lose my business.  I need to do my taxes very soon.....so produce the usual turbtax product with CD asap.

This is unacceptable. If Intuit is discontinuing their much loved AND appreciated CD software disk version (one and done purchase - not this pay extra $10 BS for a separate boot disk), then your customers deserve a nice price break from 2024 going forward. However, it appears, in Intuit's extreme lack of business wisdom, they're not only removing the CD's for their customers but ALSO raising their prices!  This is seriously a bad business model. Let's see how many customers, especially 55 and older, put up with this nonsense. We all have a bottom line we're willing to accept, Intuit, you're about at your limits based on poor decisions in previous years. 

@re19_2: DEMAND TURBOTAX NOT TO DISCONTINUE CD FOR 2024 TAX YEAR

Have they relented because I weill only buy a CD!