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Irisellington

Solved

Need a phone number to talk to a live person

Forum|Forum|6 years ago
October 1, 2019
43 replies
0 views

No text available

TurboTax Free Edition Online

Best answer by Irisellington

I need to talk to a live agent

Show previous replies

JoeSacotteTax2015

I have been over charged and want a refund. I have talked to Barbra W and followed a link she provided, even requested a call back but no reply. I'd like to get this resolved ASAP.

Joe Sacotte

[phone number removed]

Hoykwok1969

Please give me a call regarding my tax. [phone number removed]

VolvoGirl

Employee

Sorry no one can call you. This is a public user forum.

Contact Customer Service
5am-5pm Pacific Time
Monday-Friday
https://support.turbotax.intuit.com/contact/

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

Or call the IRS at 1-800-829-1040

Tyko

I have not been able to successfully use this site?

I really need to speak to a live tax filing person

for help? [phone number removed]

xmasbaby0

Employee

@Tyko

Phone support is not provided with the Free Edition. If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there. Otherwise, post your question here and someone will try to help.

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 5 p.m. Pacific time Monday-Friday.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

patbillsloan

Fix My Return

DoninGA

Employee

@patbillsloan wrote:

Fix My Return

No one can Fix your tax return but you. No can see your tax return so if you do not explain what the problem is then no one can help you.

silverstone123

Trying to install turbotax on a third (Mac) computer. Won't work. Call

[phone number removed]5

Ann & Ed

Mike9241

@silverstone123 don't post in other threads it makes things confusing. your phone number was removed so no identity thieves call you.

silverstone123

[phone number removed]

VolvoGirl

Employee

Do not post any phone numbers or Personal Info here. This is a public user forum and the whole world and scammers can see it. Anyone can call you and say they are from Turbo Tax.

LucilleO0712

how do I get a live person?

DoninGA

Employee

@LucilleO0712 wrote:

how do I get a live person?

See this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-contact-turbotax/00/26991

Or -

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

Or -

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Or -

On every TurboTax web page, including this one, scroll down to the bottom of the page and click on Contact Us

cscolburn

I need to talk to someone about e-filing 2 yrs that accidently did not get filed

DoninGA

Employee

@cscolburn wrote:

I need to talk to someone about e-filing 2 yrs that accidently did not get filed

Tax returns for years prior to 2020 cannot be e-filed using TurboTax, they can only be printed and mailed.

Go to this TurboTax website for prior year tax preparation software that can be downloaded and installed on a personal computer - https://turbotax.intuit.com/personal-taxes/past-years-products/

mcdevitt450

need to talk to some on the phone

DoninGA

Employee

@mcdevitt450 wrote:

need to talk to some on the phone

See this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-contact-turbotax/00/26991

Or -

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

Or -

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Or -

On every TurboTax web page, including this one, scroll down to the bottom of the page and click on Contact Us

tdstice

So, this is just a chat session offered for small business guys like me? Not sure that will do me any good.

And, you have a typo in your invitation. Is this happening on 10/27, or Thursday, 10/28?

"Our team of Experts will be in the TurboTax Community from 9:00am to 5:00pm Pacific Time on Thursday, October 27th ready to tackle your tough questions and engage in conversation with you."